FAQ


DO YOU CHARGE ANY FEES?

We do not charge fees for luxury hotel and resort bookings if you know exactly what you want and simply want to be VIPed. We do charge fees for more complicated itineraries and a plan to go deposit for luxury hotels if you require our expertise to find the best match. Please reach out for a free consultation.


HOW CAN YOU NOT CHARGE FEES FOR HOTEL BOOKINGS?

Hotel & resort rates already have travel agent commissions embedded in them. If you choose to book direct, they simply keep the commission as extra profits. If you choose to book with a travel agent, the hotels will pay the travel agent.


WHY SHOULD I BOOK WITH YOU?

Through our affiliations with Montecito Village Travel and Virtuoso®, we are able to secure complimentary amenities and benefits at our partner hotels that add tremendous value to your luxury hotel and resort stays.

Most importantly, we are able to take stress out of your life by being able to guide you on what is the best fit for your family and then help you with the little but BIG things such as transportation, excursions, dining, etc.


DO YOU BOOK AIR?

Yes, we book premium economy, business and first class tickets. Fees of $75 per ticket will apply. Our air desk provides 24/7 support in case of travel delays, cancellations and emergencies so you can travel stress free.


HOW DOES IT WORK WITH POINTS?

When we book directly with a hotel or airline, you will be able to accumulate points. We are not able to redeem any reward points on your behalf.


DO YOU WORK WITH INTERNATIONAL CLIENTS?

Yes, we often work with non US residents.